NEW
WHO WE ARE
The UVRG is a network of 18 veterinary practices within the canton of Geneva.
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Your own vet practice is a member and participant of this network.
All of our practicians are members of the SGV (Genevan Veterinary Society).
With this network, we guarantee emergency veterinary care for all of your pets, 24/7.
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Communication between our vets ensures a rapid and confidential transfer of information between your own vet, and the vets performing the emergency service, with one single aim: ensuring the health and care of your beloved pet.
Members of the UVRG network
HOW TO FIND US
1. call your regular vet or 022 757 24 24
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2. our vets or fully-trained vet nurses are waiting to answer your call, and:
-evaluate the urgency of your problem
-give advice about initial care and first-aid
-guide you, as necessary, to the vet practice on call for the emergency service, 24/7.
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3. you will be welcomed in one of our 18 fully-equipped veterinary practices.
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If you are without transport or unable to move your pet, we will help you to find an appropriate solution, for you to care for your beloved companion in the best way.
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4. a full medical report, complete with copies of any blood tests and lab work will automatically be sent to your own vet, member of our network.
Should it be necessary for your pet to be hospitalized, your vet will be contacted once he/she is open, in order to discuss and co-ordinate ongoing care.
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EMERGENCY SERVICE
All of our 18 practices and professionally trained staff are fully equipped to provide you the best possible emergency care for your pet.
We offer-
-emergency blood testing at all hours
-x-ray imaging
-emergency surgery
-hospital care
-veterinary pharmacy
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UVRG NETWORK PLAN
Members of the UVRG network
IF YOU HAVE FOUND A WILD ANIMAL
Wild birds, mammals
Hedgehogs
Day:
SOS Hedgehog
Evening and weekend:
If transportable: call us 022 757 24 24
If not transportable: police 117 or firefighters 118
If your dog or cat ...
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Is lethargic
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Is constipated
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Isn’t drinking
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Has trouble urinating
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Is bleeding
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Is in pain
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Has swelling
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Has red eyes
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Scratches or shakes his ears
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Is severely itchy
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Has an epileptic fit
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Is suddenly paralyzed
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​Has severe vomiting/diarrhea
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Has trouble breathing
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Has a cough
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Has a complication during pregnancy
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Has an injury/bite wound
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Has had an accident
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Has swallowed a foreign body, chocolat, a toxin
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etc.
If your exotic pet ...
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Has behavioral change
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Isn’t eating
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Is lethargic
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Is constipated
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Isn’t drinking
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Has trouble urinating
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Is bleeding
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Is in pain
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Has swelling
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Has red eyes
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Scratches or shakes his ears
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Is severely itchy
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Has an epileptic fit
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Is suddenly paralyzed
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Your bird isn't singing/flying anymore
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Has a head tilt
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Has severe vomiting / diarrhea
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Has trouble breathing
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Has a cough
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Has a complication during pregnancy
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Has an injury / bite wound
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Has had an accident
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Has swallowed
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a foreign body
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chocolate
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a toxin
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Etc.
WHEN TO CONSULT US
FREQUENTLY ASKED QUESTIONS
1. My pet is acting strangely; how can I tell if it is an urgent problem?
Refer to the list of urgent problems and in case of doubt call us on 022 757 24 24.
2. How can I contact you?
-During opening hours, first call your attending veterinarian. If necessary, he will refer you on to us.
-In the evening and on weekends and public holidays you can call us directly on 022 757 24 24.
3. Do you take care of all animals?
We treat dogs, cats, and exotic pets. If you have found a wild animal, click here.
4. I don’ t have transport, can you come to my home?
We do not offer house calls but please phone us and we will find a solution with you.
5. How can I pay?
Payment is due following consultation, either by cash or by card (maestro, postcard, visa, mastercard). In the unfortunate event that emergency hospitalization or surgery is necessary, you may be asked to pay an initial deposit, with the balance payable upon discharge.
6. What happens regarding follow-up?
We are in contact with all members of the network to ensure the continuity of the monitoring of your animal